CashSwap Safe Swap Policy

CashSwap is a revolutionary new app that connects international travelers to the currencies they need. We put you in control of your money and connect you to a community of fellow travelers all looking to save money and enjoy their travel. With so many people traveling through airports on a daily basis, CashSwap recognizes that traveler safety is a priority. In fact, safety, is our top priority.

While the vast majority of swaps occur without incident, we understand that meeting someone to swap currency for the first time can bring potential challenges. Because your safety is very important to us, and because you are in control of your CashSwap experience, there are certain safety steps that we want to suggest that you follow when swapping, in the interest of both your personal safety as well as your well-being. We do not provide these suggestions as a substitute for your own personal judgment or accountability; rather we want to provide you additional tools to ensure that your swap goes smoothly

Tip #1 Collect Enough Information About Your Swap Connection Before Meeting

CashSwap provides an in-app messaging function which enables swap connections to communicate for a limited period of time. It’s up to you to do your due diligence. We recommend that you keep your communication limited to the in-app messaging function offered through CashSwap. Never give your personal phone number to a swap connection.

Upon connecting with a swap connection, CashSwap will also provide you a profile picture of the person you are meeting. If the person you meet does not look like their picture, do not proceed with the transaction.

Tip #2 Meet In Public, Stay In Public

Airports are amongst the busiest places to meet someone offering plenty of opportunities to meet your connection. Despite the security of cameras, policemen, TSA officials, and airport workers, we strongly encourage your to be intentional about meeting in a place that is populated enough to make you feel comfortable – never in a private or remote location. If you are pressured to leave a public area, do not proceed with the transaction.

Tip # 3 Tell Someone You Plan To CashSwap

Always let someone know of your plans to make a swap. Make sure you have your cell phone charged and with you at all times.

Tip #4 Keep Your Personal Information Personal

Swapping does not require the exchange of personal information. Never give personal information, such as: your social security number, credit card number or bank information, or your work or home address.

Tip #5 Never Send Money Or Other Financial Information

Never send money overseas or via wire transfer. If you are asked to do so, please report it to us immediately.

Tip #6 Do Not Answer Suspicious E-mails

CashSwap will never send you an email asking for your username and password information. Any such communication should be reported immediately.

Tip #7 Report All Suspicious Behavior

Report anyone who violates this Safe Swap Policy or CashSwap’s Terms and Conditions.

Tip #8 If You Need Help, Call For Help

Airports have no shortage of security, whether it is military personnel, airport security, police or the TSA; if an emergency occurs, immediately contact the nearest law enforcement officer or dial 911.